Tepe Sanitary Supply, Inc.

Floor Care Troubleshooting Guide

Most floor care problems are caused by improper product use. This quick reference guide will help identify problems, causes and solutions.
Problem: Finish is too sticky or tacky.
Cause	Solution
Finish is applied too thick	Apply thin coats and allow each to dry before applying the next coat.
Not enough drying time between coats.	Under normal conditions finishes dry in 20-30 minutes. High humidity extends drying time.
Restorer not properly diluted or applied too frequently.	Follow label instructions. Under- diluting or overuse can leave a sticky residue.
Restorer / maintainer not burnished soon enough after application.	When dry, restorer/maintainer will continue to soften finish if not burnished.
Floor not properly rinsed before application of finish.	Thoroughly rinse and neutralize floor after stripping. Use neutral cleaner in proper dilution.
Improper use of disinfectants.	Measure carefully and follow label directions.
Separation of finish.	Finish may have been exposed to prolonged heat causing separation in the product. Shake or stir before using.
Problem: Finish swirls or scratches
Cause	Solution
Pad is too aggressive.	Use the recommended pad for a particular task whether it be burnishing or cleaning.
Pad is dirty.	Clean with a wire brush or put pad in deep sink and spray off the build- up. Hang up to dry.
Floor is dirty or sandy.	Use walk-off mats; dust thoroughly before burnishing.